Contact Us

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Contact Us

Contact us

Questions about your order, shipping or returns? Our support team is here to help, and we reply to every message within 24 hours, 7 days a week.

Email us

ebikeglide@thesupportcare.com

The fastest way to reach us. Most emails are answered within a few hours.

Support hours

Monday to Friday, 9:00 to 18:00

Saturday & Sunday, 10:00 to 16:00

Emails are answered every day, including weekends and holidays.

How we can help

  • Order status & tracking
  • Shipping & delivery questions
  • Returns, exchanges & refunds
  • Product details & sizing

Already placed an order? Include your order number so we can help you faster. Every order is backed by our 30-day money-back guarantee.

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